Surgery Scheduler
Location: Virginia Beach, Virginia
Description: Urology of Virginia is currently seeking to employ Surgery Scheduler right now, this occupation will be dwelled in Virginia. Detailed specification about this occupation opportunity please read the description below.
We are seeking a professional and experienced Surgery Scheduler who will perform a variety of complex, administrative tasks for a physician, as assigned.
General Duties and Responsibilities:
- Answer telephones on a timely basis. Check voicemail daily.
- Schedule patient appointments (UVA, pre and post op appointments, and surgery clearances). Reschedule surgeries if necessary
- Obtain authorization for surgery and work closely with the Pre-Auth/Benefit team with letting patient’s know the amount of the surgical estimates and collecting deposit if needed
- Make sure H&Ps, labs, urine cultures, and medical clearances are obtained and up to date prior to surgery
- Update Office Tracker and MD’s personal calendar with surgery/meetings
- Scan surgery papers into current EMR system
- Call surgery patients that are scheduled 7 days in advance and confirm the time of the surgery, let them know when to arrive, and make sure they have not taken in blood thinners
- Verify weekly surgeries in Office Tracker with each area hospitals and maximize provider’s surgery time
- Assist patients with signing consent, explaining orders and anything else that is needed with the hospital work up office visit
- Call post-surgery patients two days after discharge to check on them.
- Notify PCR Coordinator if a surgery has been canceled and the physician can work back into the office
- Inform manager and physician of any potential scheduling conflicts or patient complaints / concerns.
- Directly admit patients from office to hospital when needed
- Sort through the fax server
- Schedule and maintain physician’s calendars. Notify appropriate person of meeting purpose, time, place, preparation of agenda. Verify Athena, Office Tracker, and any other scheduling book or device is in sync.
- Coordinate arrangements for professional meetings, seminars, and special events (travel, lodging, registration
- Fill out FMLA (Family Medical and Leave Act) paper work for patients when needed.
- Greet patients in a professional manner
- Utilize electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc.
- Perform other duties as requested by manager and/or physician
- Promote teamwork and works effectively with others
- Demonstrates professionalism and compassion to patients and coworkers
- Report in good faith to the unit manager or practice administrator any suspected violation of applicable laws and / or regulations
Job Requirements:
- High School graduate or equivalent
- One to three years of medical clerical or secretarial experience
- Strong oral and written communication skills for corresponding with physicians, patients and fellow employees
- Ability to manage patient phone calls in an efficient, courteous and timely manner
- Must be able to communicate effectively with individuals at all levels
- Proficient in typing (65 wpm)
- Ability to multi-task and work in a fast paced environment
- Proficient in Microsoft Office
- Excellent customer service skills
- Experience working with Electronic Medical Records (EMR) preferred
Job Type: Full-time
Required education:
- High school or equivalent
Required experience:
- Medical Office: 1 year
- Surgery Scheduling: 1 year
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If you were eligible to this occupation, please give us your resume, with salary requirements and a resume to Urology of Virginia.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation will be started on: Mon, 22 Jan 2018 19:27:20 GMT