Responsibilities:
- Answer incoming calls and schedule appointments for patients
- Provide excellent customer service and ensure a positive experience for patients
- Maintain accurate and up-to-date patient records in the appointment system
- Coordinate with medical staff to ensure smooth scheduling and efficient patient flow
- Handle inquiries and provide information about services offered
Skills:
- Strong communication skills, both verbal and written
- Proficient in using phone systems and appointment scheduling software
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Customer service-oriented mindset with a friendly and professional demeanor
This role requires working in an ER setting, so the ability to handle high-stress situations and remain calm under pressure is essential. Experience working in a healthcare or medical office environment is preferred.
If you are a motivated individual with strong communication skills and a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as an Appointment Coordinator.
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Job Type: Full-time
Pay: $16.70 - $20.11 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: Remote
