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Job duties:
- The FI/SNAP Interview Specialist provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes [ESAP (Elderly Simplified Application Project)] and [SCCAP (South Carolina Combined Application Project)], and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the Lexington County office to help restore or improve customer financial stability.
Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.
- Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
- Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner.
Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
- Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
- Will be required to perform Red Cross shelter/emergency response duties as directed.
Agency Requirements:
A High School Diploma and relevant program experience in clerical, administration, Social Work, correctional, administration, or general business administration.
A Bachelor’s Degree may be substituted for the required program experience.
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
A valid driver's license is required. Must be able to travel within the state for the purpose of training and meetings to include overnight travel.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
DIVISION: Economic Services / Lexington County
