We are seeking a high energy, strong leader to fill the role of President responsible for our employees, customers and software portfolio focused on the private and independent school market.
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The President is responsible for driving company topline performance, customer relationships, employee productivity and bottom-line profitability of the business by developing effective methods and strategies. The candidate should have experience leading leaders within a B2B Software as a Service company, strong interpersonal skills with a proven track record of leadership qualities which ultimately drive results.Position Summary
- Leadership & Operational Strategy: Build, manage, support, and monitor the team within the organization across direct and matrix reporting lines. Report outlook, results, and business unit initiatives to the executive leadership team on a regular basis. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. Manage team development, by cultivating individual talents and through successful motivation, and leadership, by building strong relationships that facilitate team success. Facilitate coordination and communication between functions.
- Financial: Own and execute results to achieve P&L targets. Review financial statements and key metric data to drive growth and improve profitability. Prepare and control operational budgets. Plan effective strategies for the financial well-being of the company and ultimately deliver financial performance to the executive team.
- Best Practices: Drive change initiatives, as required to improve efficiencies and execute business commitments. Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to external rules, regulations, and procedures.
- Management Execution: Provide guidance and recommendations for staffing and organizational design based on growth and efficiency targets. Organize recruitment and placement of required staff across sales, marketing, R&D, services, product, and support. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules and routine review of key performance indicators. Supervise staff. Monitor and evaluate performance.
- Product: Inspire and drive product roadmap based on customer input, sales, and retention objectives. Develop pricing strategies to drive earnings growth. Monitor customer adoption and feedback through Net Promoter Scores. Ensure timely release of product features and tight go to market execution to ensure ROI and customer value.
- 15+ years’ experience at a B2B SaaS Software Company in a P&L leadership role
- Proven track record in business transformation, integration of companies post- M&A
- Knowledge and experience in organizational effectiveness and operations management
- Fluency in SaaS software success KPI / metrics across sales, product, support, implementation
- Experience driving measurable outcomes in customer retention, customer satisfaction in a high volume, multi-product customer environment
- Knowledge of financial and accounting principles and practices
- Experience motivating, communicating, and driving high levels of accountability in a remote-first environment
We are looking for someone who brings
- Highly organized, with an ability to juggle several tasks at once.
- Ability to “make things happen”, have a demonstrated track record of fast decision making, detail orientation, results orientation, and high energy, all needed to lead one of our businesses.
- Comfortable with uncertainty, as well as able to make progress on a variety of fronts without all the necessary information.
- Ability to synthesize information and create a vision for staff and customers, exceptional communication and presentation skills.
- Comfort level in speaking to other top executives, serving as a point of escalation and or executive sponsor in a client facing capacity.
Accommodations
Community Brands welcomes and encourages applications from people with disabilities. Reasonable accommodations are available, on request, for candidates taking part in all aspects of the selection process.
About Us
Community Brands – leveling the playing field between for-profits and purpose-driven organizations
Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.
Why work here?
Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.
- Medical, Dental & Vision Benefits
- 401(k) Savings Plan & Company Match
- Flexible Planned Paid Time Off
- Generous Sick Leave
- Casual Environment
- Purpose-Driven Culture
- Work-Life Balance
- Passionate About Community Involvement
- Company Paid Parental Leave
- Company Paid Short Term Disability
- Remote Flexibility
Community Brands actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity and eligibility to work in the United States (without sponsorship) and to complete the required employment eligibility verification form upon hire.
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