Captionist I


 

Captionist I
7929BR
National Technical Institute for the Deaf
NTID-Real Time Captioning and Notetaking Services Team 1

Detailed Job Description
Please note: This position is 40 hours per week/9 months(39 weeks per year).
Work months are August through May
Hours vary daily Real-time captioning at RIT/NTID provides deaf and hard of hearing people immediate access to spoken language and enables participation in communication and dialogue with others.

This position is critical in providing entry level live Real-Time Captioning in classrooms, meetings, interviews, and other live events. Captionists use laptop computers and specialized software to render instant speech-to-text translation on a viewer (iPad/laptop) or other display for the benefit of an individual consumer or larger group in a number of real-time live events.

For you:
We offer paid training upon hire. Hours for this position require flexibility to support student schedules, including the ability to work weekdays, Monday through Friday, within the hours of 8am to 10pm. Accepted candidates must successfully complete an in-house (6-8 weeks) training and comprehensive skills assessment program.

As a member of the RIT community, you will receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time; retirement savings plan with an exceptional employer matching contribution; and tuition assistance for you and your family, just to name a few).

Responsibilities:

Attention to detail:
  • Using materials provided, obtain all terminology inherent to assignments.
  • Use consumer feedback to assess effectiveness of service provided, proofread transcripts and make necessary changes in grammar, punctuation, sentence structure and spelling.

    Technical Support:
  • Responsible for weekly equipment maintenance. Troubleshoot simple disconnection issues, operate other peripheral equipment, and solve basic hardware, software and other technical problems.
  • Assist with and adapt communication to facilitate understanding between hearing and deaf individuals.

    Opportunity to succeed:
  • Attend staff meetings and network with other staff members to maintain the flow of information critical to quality service.
  • Participate in professional development opportunities.
  • Must be willing to learn sign language, as well as gain further understanding of Deaf culture.
  • Will work towards promotion through the captionist career ladder process


    Department/College Description
    A day in the life of a Captionist:
    Your day is spent interacting with students in the classroom. Your communication talent allows deaf and hard of hearing students the ability to participate in class discussions, ask questions, and participate in breakout groups in the classroom. One day you can be in an engineering class, the next day, a business class. You are a partner with the professor, relaying classwork to the students you are working with. You get to experience education first hand.

    About the Department:
    TypeWell is a speech-to-text (captioning) specialized software technology and service that is used at Rochester Institute of Technology (RIT) in the Department of Access Services at the National Technical Institute for the Deaf (NTID), one of eleven (11) colleges at RIT. The technology is successfully being used to provide communication access to individuals who are deaf or hard of hearing in many programs around the country. In addition to educational environments, TypeWell can also be used in business and community settings, and with individuals with other disabilities, such as those with a visual impairment.


    Minimum Qualifications
    The ideal candidate will have the following skills and experience:
    • Associate's Degree OR in lieu on of Associate's Degree, High School diploma/General Education Degree (GED) plus two years of completed college coursework.
    • Bachelor's degree preferred
    • Minimum typing speed of 65wpm, higher preferred.
    • Candidate must successfully pass screening to attend an online captioning course to learn specialized software, culture specific information and best practices for captioning.
    • Routinely moves captioning equipment weighing 10-20 lbs. across campus for various classroom and event needs.
    • Excellent grammar, command of the English language and the ability to process information at a rapid rate.
    • 1 - 3 years related experience in an office setting and 2 - 4 years demonstrated ability to proficiently use office technology, computers and software applications.
    • Must possess a confident personality, excellent customer service skills, the ability to work independently, work under pressure, and the ability to maintain confidential information.
    Please note: The successful candidate hired for this position will be required to drive on occasion, and therefore will be required, upon hire, to immediately enroll in the NYS LENS program. Candidates can review page 4 of RIT's Safe Driving Policy



    Professional Area:
    Employment Category: Fulltime
    Staff Job Function: Wage Band: 116H

    How to Apply
    In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
    The direct link to this posting can be found here: https://sjobs.brassring.com/

    Additional Details

    Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the "Great Colleges to Work For." RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.

    As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness

    RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov

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